Enhancing Inclusive Practices in Workplaces: Perspectives from People with Disabilities
DOI:
https://doi.org/10.21776/ub.ijds.2024.11.1.7Keywords:
Disability Employment, Inclusion, Disability, Inclusive WorkplacesAbstract
Many persons with disabilities (PWDs) participated in working environment in Indonesia who participate in the working environment in Indonesia often report mistreatment and discrimination that they receive within the workplace. Despite many organizations and researchers purposefully seeking to improve inclusion within the workplace, challenges emerge due to the lack of understanding about the perspectives of PWDs regarding the adjustments and improvements needed to achieve better inclusivity. Semi-structured interviews were conducted with seven PWDs from various industries and disability conditions. The aim was to gain an in-depth understanding of PWDs perspectives about inclusion practices in their respective workplaces. In principle, the results show that the discriminative assumptions about PWDs can be considered as a one-dimensional view and do not provide a chance for PWDs to prove otherwise. However, these discriminatory views influence the treatment of PWDs on multiple levels. Furthermore, the results also highlighted issues experienced by PWDs in the recruitment, selection, social integration, and performance management phases. Improvements to address the issues highlighted by PWDs are focused on adjustment on recruitment procedures, improvement on accessible facilities and adjustments, providing accessible information system, improve employee capabilities through training and development, as well as provide mechanism to enable job flexibility. Furthermore, these steps need organizational value and diversity enhancement, and could be helped by collaboration with third party organization. The findings might help companies to enhance inclusion in their workplaces through effective ways and directly addressing the issues experienced by PWDs.
References
Ahmad, S., Islam, M., Zada, M., Khattak, A., Ullah, R., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). The Influence of Decision Making on Social Inclusion of Persons with Disabilities: A Case Study of Khyber Pakhtunkhwa. International Journal of Environmental Research and Public Health, 19(2), 858. https://doi.org/10.3390/ijerph19020858
Bendl, R., Bleijenbergh, I., Henttonen, E., & Mills, A. J. (Eds.). (2016). The Oxford Handbook of Diversity in Organizations (Vol. 1). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199679805.001.0001
Bjørnshagen, V., & Ugreninov, E. (2021). Disability Disadvantage: Experimental Evidence of Hiring Discrimination against Wheelchair Users. European Sociological Review, 37(5), 818–833. https://doi.org/10.1093/esr/jcab004
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., & Martin Ginis, K. A. (2020). The Participation of People with Disabilities in the Workplace Across the Employment Cycle: Employer Concerns and Research Evidence. Journal of Business and Psychology, 35(2), 135–158. https://doi.org/10.1007/s10869-018-9602-5
Duplaga, M. (2017). Digital divide among people with disabilities: Analysis of data from a nationwide study for determinants of Internet use and activities performed online. PLOS ONE, 12(6), e0179825. https://doi.org/10.1371/journal.pone.0179825
Ebuenyi, I. D., Van Der Ham, A. J., Bunders-Aelen, J. F. G., & Regeer, B. J. (2020). Expectations management; employer perspectives on opportunities for improved employment of persons with mental disabilities in Kenya *. Disability and Rehabilitation, 42(12), 1687–1696. https://doi.org/10.1080/09638288.2018.1534006
Emmorey, K. (2023). Ten Things You Should Know About Sign Languages. Current Directions in Psychological Science, 32(5), 387–394. https://doi.org/10.1177/09637214231173071
Fay, M. J. (2011). Informal communication of co‐workers: A thematic analysis of messages. Qualitative Research in Organizations and Management: An International Journal, 6(3), 212–229. https://doi.org/10.1108/17465641111188394
Hartnett, H. P., Stuart, H., Thurman, H., Loy, B., & Batiste, L. C. (2011). Employers’ perceptions of the benefits of workplace accommodations: Reasons to hire, retain and promote people with disabilities. Journal of Vocational Rehabilitation, 34(1), 17–23. https://doi.org/10.3233/JVR-2010-0530
Heera, S., & Devi, A. (2016). Employers’ Perspective Towards People with Disabilities: A Review of The Literature. The South East Asian Journal of Management, 10(1). https://doi.org/10.21002/seam.v10i1.5960
Heymann, J., Stein, M. A., & Moreno, G. (2014). Disability and Equity at Work. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199981212.001.0001
Koch, T., & Denner, N. (2022). Informal communication in organizations: Work time wasted at the water-cooler or crucial exchange among co-workers? Corporate Communications: An International Journal, 27(3), 494–508. https://doi.org/10.1108/CCIJ-08-2021-0087
Lindsay, S., Cagliostro, E., & Carafa, G. (2018). A systematic review of workplace disclosure and accommodation requests among youth and young adults with disabilities. Disability and Rehabilitation, 40(25), 2971–2986. https://doi.org/10.1080/09638288.2017.1363824
Mor Barak, M. E. (2015). Inclusion is the Key to Diversity Management, but What is Inclusion? Human Service Organizations Management, Leadership & Governance, 39(2), 83–88. https://doi.org/10.1080/23303131.2015.1035599
Niewohner, J., Pierson, S., & Meyers, S. J. (2020). ‘Leave no one behind’? The exclusion of persons with disabilities by development NGOs. Disability & Society, 35(7), 1171–1176. https://doi.org/10.1080/09687599.2019.1664053
Pas, I. B. D., & Freese, C. (2021). Offering jobs to persons with disabilities: A Dutch employers’ perspective. Alter, 15(1), 89–98. https://doi.org/10.1016/j.alter.2020.10.002
Pfahl, L., & Powell, J. J. W. (2011). Legitimating school segregation. The special education profession and the discourse of learning disability in Germany. Disability & Society, 26(4), 449–462. https://doi.org/10.1080/09687599.2011.567796
Pieper, J. R., Trevor, C. O., Weller, I., & Duchon, D. (2019). Referral Hire Presence Implications for Referrer Turnover and Job Performance. Journal of Management, 45(5), 1858–1888. https://doi.org/10.1177/0149206317739959
Saldaña, J. (2021). The coding manual for qualitative researchers (4E [Fourth editiion]). SAGE Publishing Inc.
Shaw, J., Wickenden, M., Thompson, S., & Mader, P. (2022). Achieving disability inclusive employment – Are the current approaches deep enough? Journal of International Development, 34(5), 942–963. https://doi.org/10.1002/jid.3692
Shore, L. M., Cleveland, J. N., & Sanchez, D. (2018). Inclusive workplaces: A review and model. Human Resource Management Review, 28(2), 176–189. https://doi.org/10.1016/j.hrmr.2017.07.003
Vohra, N., Chari (Coordinators), V., Mathur, P., Sudarshan, P., Verma, N., Mathur, N., Thakur, P., Chopra, T., Srivastava, Y., Gupta, S., Dasmahapatra,
V., Fonia, S., & Gandhi, H. K. (2015). Inclusive Workplaces: Lessons from Theory and Practice. Vikalpa: The Journal for Decision Makers, 40(3), 324–362. https://doi.org/10.1177/0256090915601515
Von Kardorff, E. (2010). Social Networks in Rehabilitation and Healthcare. In C. Stegbauer & R. Häußling (Eds.), Handbuch Netzwerkforschung (pp. 715–724). VS Verlag für Sozialwissenschaften. https://doi.org/10.1007/978-3-531-92575-2_63
Published
How to Cite
License
Copyright (c) 2024 Muhammad Azhar Widadsyah
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.